By far the worst traveling knowledge I've at any time experienced over a domestic flight! Late stry for no apparent motive and took 40 mins to obtain to terminal. Then An additional 40 to obtain luggage. Terrible.
purchaser service agent in the “technologiesâ€/Website workforce named lisa really HUNG UP on me After i was talking. i’ve in no way had this type of lousy experience before. she was really rude right before hanging up.
I tried speaking to AA for restitution and gained a “form letter†apologizing for my encounter.
American Airlines has the worst client service of all Airways I have Utilized in my 63 years. My spouse’s anniversary earrings were stolen from her suitcase on June 20, 2013 and Buyer service has REFUSED to Make contact with us again after reporting the thief the day it happened.
I’m incredibly unhappy that the Airline has interjected its business in a very socio-political difficulty concerning the modern Bill signed into regulation by our Governor. What you've got interpreted as “discrimination†in opposition to the LGBT Group is solely a Invoice making sure “equivalent legal rights†for all.
I was delayed on Monday feb fifteenth 2 times before currently being cancelled and bumped to Tuesday. Whilst I had been annoyed I recognized. Then at 10:30pm I receive a text saying my Tuesday flight was cancelled right up until Wednesday.
When you took some time to hire skilled individuals to operate to your airlines then perhaps you wouldn’t be from the economic wherewithal that you’re experiencing. Possibly you wouldn’t need to continually oversell your seats to ensure that passengers boycott your airline and use other a lot more reputable and reliable firms which include Southwest or United.
My first and very last the perfect time to fly with American Airways: I am a larger woman And that i compensated further for seats on two of my flights to ensure that I would not be a burden to other passengers. Why I don’t know there was nothing distinct about them. My previous flight to my location was cancelled and I did not learn till I was on my approach to the gate. They made an effort to rout me to another airport with little understanding of the opposite airport. After a 4 hour delay I arrived at my spot.
touring from Miami to Lima on Saturday March 21 regardless if I reserve the seats beforehand I received the last row on the proper facet with the window plus the seat did not move making my flight tricky ., on the best way back again on flight # 918 the service was worst. in the check in I had to open up my suit scenarios to even up the weigth . After i give to purchase the 3 added lbs they try to cost me $ one hundred eighty.00per suit situation. steering clear of to pay for $ 480.00 I had to go on he flooring to maneuver all-around my belongins ,I needed to return to the counter due to the fact out seats ( we had been # ten on line at check in ) ended up separates, following that we experienced to help keep walking about the gates since the counter employee hardly ever gave us the gate quantity, ( when i request with regard to the gate data to a different amercian ailines staff in gate 26 he pointed to the gate screan ) this time the seats felt lesser that regular , the food was awful, the bread was so difficult , the lettuce to the salad glance old , I returned the meals the identical way that I gained it, The sunshine turns off although im looking at severeal times that I had to help keep my finger over the switch to carry on studying right after 5 horrible hrs I obtained to the conclusion that I wont travel on American Airways again
I tried to utilize a $500 vacation voucher for the recent flight and I had been not able to accomplish that as American Airways refused to just accept the voucher. Remember to explain to travelers to keep their seats and never be ripped off by these fictitious vouchers that AA delivers for vacationers to give up their seats.
06/18/16 – Are actually a loyal, frequent flyer purchaser for over 30 many years. I h ave hardly ever witnessed this sort of bad shopper service and apathetic attitudes from AA staff. Currently sitting at Miami Intercontinental, on a clear sunny saturday morning, traveling with two youthful young children trying to get to Asheville on the airlines (document locator: WCEARA), but our flight to Charlotte was promptly delayed, creating us to overlook our flight to Asheville, all other flights are total, we were being sent Again by way of safety since your staff on the gate couldn’t (or wouldn’t), help us (that was fun), then needed to run back Just before we could get on the ticket counter as the flight departure was bumped again up!
I have normally utilized continental airways and click here for info experienced altered to American but following this incident I don’t Feel ill at any time fly with you guys any more a cockaroach on the airplain im certain everyone on facebook would wish to no concerning this even the information pretty discustin and horrible I thought airplains had been pest contal free.
I had been distressed from the event — I had medicines in that baggage, and was most nervous about getting it shipped.
nonetheless ihave not been privileged to get better seats on British airways Section of my flight.My locator no. is AUOANL.My wife is incredibly dissatisfied right after getting loyal to American for over 20 years.